Verify Your pos24 Account Identity
Account verification is how we keep your balance secure and make sure withdrawals reach the right person. The process asks for a government-issued ID and a selfie — standard steps that protect your account from unauthorised access. Upload the documents through the verification section of your account settings; our team reviews submissions and updates your status. A verified account also removes friction
from the withdrawal queue, so it is worth completing early rather than waiting until your first payout request.
- Open account verification — Go to account settings and find the verification section — it shows your current status and what documents are still needed.
- Upload a government-issued ID — A national ID card or passport works. Make sure the photo, name and expiry date are clearly visible in the upload.
- Submit a selfie for matching — Take a clear selfie as prompted — this is matched against your ID document to confirm the account belongs to you.
- Wait for review and confirmation — Our team checks the submission and updates your verification status. You will see the change reflected in your account settings.